February 2011
9 posts
Morgan Stanley Mary Meeker's Mobile Internet... →
by Henry Blodget
“Here’s Mary Meeker’s amazing 424-page Mobile Internet Report. If you don’t feel like reading all of it, check out the 92-slide “setup” or the 694-slide “key themes”.
If you just want the gist, meanwhile, check out the 4.5-word version.”
January 2011
29 posts
What is Net Promoter Score (NPS) and how is it used?
by Adil Wali
“Net Promoter Score is a system of measuring customer loyalty that was introduced by Fred Reichheld in a 2003 Harvard Business Review article, “The One Number You Need to Grow”and further elaborated upon in his book titled, The Ultimate Question: Driving Good Profits and True Growth.
Reichheld categorizes responses to...
How Much Does a Single Search Cost Google? - Bill... →
Bill Warner estimates “that it costs Google .68 cents per search in July 2009 in direct costs, and another .50 cents in overall operating costs, or a total of 1.18 cents per search. That’s considerably more than [Bill] expected. (Please check [his] math and sources!)
Here is the Apple Numbers Spreadsheet with all [Bill’s] source information. Please let [Bill] know if you find...
Mapping America — Census Bureau 2005-9 American... →
“Browse local data from the Census Bureau’s American Community Survey, based on samples from 2005 to 2009. Because these figures are based on samples, they are subject to a margin of error, particularly in places with a low population, and are best regarded as estimates.”
December 2010
24 posts
Next Generation Democracy
by Jared Duval
Drawing on the lessons of open source technology, social change leader Jared Duval offers an inspiring call to action. Next Generation Democracy chronicles some of the watershed events, such as Hurricane Katrina, during which centralized leadership was not enough, and then tells the success stories of the leaders, both inside the government and out, who...
What are the chances for a free software cloud? →
O’Reilly Radar’s terrific 5 Part Series
Resolving the contradictions between web services, clouds, and open source
Defining clouds, web services, and other remote computing
Why clouds and web services will continue to take over computing
Why web services should be released as free software
Reaching the pinnacle: truly open web services and clouds